MBC Roofing Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and protect your personal data when you visit our website, www.mbcroofing.co.uk or contact us.

Who we are

MBC Roofing Ltd
Oaklands
Halfpenny Lane, Beetley
East Dereham
Norfolk
NR20 4UY

We are the data controller responsible for your personal data.

What information we collect

We may collect and process the following information:

Personal details such as your name, phone number, and email address (when you contact us or complete a form)
Information about your enquiry or project
Technical data such as IP address, browser type, and how you use our website (via analytics tools)
How we collect your data

We collect data in the following ways:

When you fill out a contact form on our website
When you contact us directly by phone or email
Automatically through cookies and analytics tools when you use our website
How we use your data

We use your personal data to:

Respond to your enquiries
Provide quotes or information about our services
Improve our website and services
Monitor website performance using analytics

We will only use your data where we have a lawful basis to do so, including:

Legitimate interests (responding to enquiries and running our business)
Consent (where required, such as for certain cookies)
How we store and protect your data

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or loss.

We only keep your data for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

Sharing your data

We do not sell or rent your personal data.

We may share your data with trusted third parties where necessary, including:

Website hosting providers
Analytics providers (such as Google Analytics)

These providers are required to keep your data secure and only use it for specified purposes.

International transfers

Some third-party services we use (such as Google Analytics) may transfer data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve user experience and analyse website traffic. For more information, please see our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

MBC Roofing Ltd
Oaklands
Halfpenny Lane, Beetley
East Dereham
Norfolk
NR20 4UY